Neptune Securities Pty Ltd ('NEP AU') is licensed and regulated by the Australian Securities and Investments Commission (AFSL 332890).
Neptune Securities (V) Limited ('NEP V'), is licensed and regulated by the Vanuatu Financial Services Commission (VFSC 40333).
NEP Securities is a trading name of NEP AU and NEP V. All Australian residents are onboarded with NEP AU. Non-Australians may be onboarded with NEP V subject to local laws or regulations.
NEP Securities is a member of independent external dispute resolution schemes. Complaints are first considered internally by experienced support and the compliance team, to ensure your trading experience with NEP Securities is second to none. Clients have the option to escalate to the independent external resolution scheme, which is AFCA for NEP AU and VSFC for NEP V.
Due to anti-money laundering regulations in the world, NEP Securities requires all clients to provide a complete and accurate proof of identity as well as address when opening a live trading account. Deposits and withdrawals must be made from and paid to the same person as the trading account holder. No third-party payments are allowed.
NEP Securities is committed to its privacy obligations under the privacy principles contained in the Privacy Policy Statement. This privacy policy describes how we collect, use, disclose and protect the personal information we collect about individuals who apply for or receive our services.
To read more about our Privacy Policy, please Click Here.
If you have any questions, please don't hesitate to email: [email protected]
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